Salesforce Admin Job at VDart Inc, Remote

  • VDart Inc
  • Remote

Job Description

Job Title: Salesforce Admin

Location:Remote

Contract

Must have strong communication and presentation skills. This role requires interacting with the business.

Key Responsibilities:

Provide daily support for Salesforce users, including case resolution and troubleshooting

Administer and configure Sales Cloud and Service Cloud, including portals, bots, and dashboards

Manage users, roles, profiles, permission sets, and sharing rules

Build and maintain custom fields, page layouts, record types, and Lightning pages

Implement configuration changes such as validation rules, picklists, and automated flows

Design and optimize Salesforce Flows to automate and streamline business processes

Collaborate with business analysts and end users to gather and implement requirements

Maintain system documentation and create user guides and training materials

Participate in QA testing and deployment activities

Monitor system performance and identify areas for improvement

Support multiple Salesforce instances and assist with upgrades and enhancements

Use Azure DevOps to track work and collaborate on project tasks

Qualifications:

Minimum of 3 years of hands-on experience in Salesforce administration

Strong knowledge of Salesforce configuration tools and best practices

Experience with Sales Cloud and Service Cloud

Salesforce Certified Administrator (or willingness to obtain)

Excellent communication and collaboration skills

Ability to align Salesforce functionality with business goals

Job Tags

Contract work, Remote work

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